At Prolifics, we are currently implementing multiple solutions in Software Development, and we are looking to hire talented Operations Analyst for our development centre in India. This position would be based out of Hyderabad and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
- Job Title: Operations Analyst
- Primary skills: Strong proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau)
- Secondary skills: Ability to work with large datasets; knowledge of SQL or Python is a plus
- Location: Hyderabad (Mindspace#12B)
- Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc
- Experience: 1-3 yrs.
Job Description:
- Data Analysis & Insights:
- Collect, analyze, and interpret operational data to identify trends, inefficiencies, and improvement opportunities across business units.
- Develop dashboards and reports to track KPIs, SLAs, and operational performance metrics.
- Process Improvement Support:
- Assist in mapping, documenting, and analyzing existing processes to identify bottlenecks and recommend optimizations.
- Support Lean, Six Sigma, or similar initiatives by conducting root cause analysis and impact assessments.
- Project & Initiative Tracking:
- Track progress and outcomes of OpEx projects, ensuring milestones and deadlines are met.
- Coordinate with cross-functional teams to support execution of transformation, cost optimization, and process standardization initiatives.
- Operational Governance:
- Maintain standard operating procedures (SOPs), RACI matrices, and policy compliance trackers.
- Support operational audits, internal reviews, and implementation of corrective actions.
- Tools & Automation:
- Leverage tools like Excel, Power BI, Tableau, or process mining tools (e.g., Celonis) to improve visibility and automation of operations.
- Collaborate with IT teams to propose automation and digital solutions to reduce manual efforts.
- Stakeholder Engagement:
- Work closely with business, delivery, HR, finance, and sales teams to gather inputs and drive alignment on operational metrics and improvement plans.
- Support internal communications and presentations related to operational excellence outcomes.
Skills Required:
Technical & Analytical:
- Strong proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau).
- Ability to work with large datasets; knowledge of SQL or Python is a plus.
- Understanding of process improvement methodologies (Lean, Six Sigma, Kaizen, etc.).
Operational Knowledge:
- Familiarity with business operations in a services or consulting environment.
- Exposure to project management, operations governance, or compliance frameworks.
Soft Skills:
- Strong problem-solving and critical thinking abilities.
- Excellent communication and stakeholder management skills.
- Detail-oriented with an ability to manage multiple priorities simultaneously.
Educational & Experience:
- Bachelor’s degree in Business, Engineering, Operations, or related field.
- 1–3 years of experience in operations, analytics, or consulting roles (internships may count if relevant).
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centres: 2 in Hyderabad & 1 in Pune.
For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work for and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
